Transcription of LEGISLATIVE REQUIREMENTS IN CUSTOMER SERVICE
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Extract from Implementing quality CUSTOMER SERVICE '. LEGISLATIVE REQUIREMENTS IN CUSTOMER SERVICE . Information on the rights and responsibilities of all parties can be obtained in: CUSTOMER SERVICE Operations: CUSTOMER rights Health and safety regulations Fair Trading Trade practices Workplace Health and Safety Contract law Anti-discrimination Export and import regulations Equal opportunity Food safety Contract law Protection from violence and Labelling codes bullying Standards Training legislation and standards Safety standards Risk and hazard management Training legislation and standards Industry Codes of Practice Employees: Equal opportunity OH&S.
environmental regulations store and use all dangerous substances as directed by the manufacturer’s label or legal requirement behave in an ethical and professional manner at all times respect privacy and Freedom of Information legislation when handing on information to …
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