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Lesson 1 INTRODUCTION: SCOPE & NATURE OF HOTEL …

Lesson 1 INTRODUCTION: SCOPE & NATURE OF HOTEL MANAGEMENT Aim Explain the range of hotels in operation and their management policies. For a successful career in the HOTEL Management industry, you must: understand the NATURE and structure of the hospitality industry be aware of the contemporary issues relevant to the industry develop generic business skills that are required in today s business environment (eg. Communication, management, marketing, planning) THE HOTEL INDUSTRY The role of the HOTEL industry stems from a long history and development in the field of hospitality provision.

(u) Capital building projects (v) Interior design (w) Health, safety, fire and security arrangements (x) Care and welfare of the building user that is the client or personnel. In certain types of establishments, such as hotels or conference centres, the accommodation manager may also be responsible for front office operations and conferences.

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