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Lesson 1: Understanding Communication Basics

EFFECTIVE Communication This page intentionally left blank. Lesson 1. Understanding Communication Basics This page intentionally left blank. Lesson 1. Understanding Communication Basics Effective Communication ( ) February 2014 Instructor Guide Page Lesson Objectives At the end of this Lesson , the participants will be able to: Indicate the value of empathic listening and effective feedback. Indicate how speakers and listeners nonverbal cues impact Communication . Identify vocal factors that contribute to effective Communication . Indicate how actively engaging the audience contributes to effective Communication .

participants will then learn about the communication process and review communication basics. ... Finely tuned communication skills are also important tools during the emergency planning phase when educating the public about preparedness. In addition, being able to communicate ... • Project conviction and passion for their subject matter.

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