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Lesson Effective Communication Skills

Lesson Effective Communication Skills Lesson Overview In this Lesson , participants will learn about various types of Communication and how important Effective Communication is in the workplace. Lesson Objectives After completing this Lesson , participants will be able to: Understand the definition of Communication Identify different types of Communication Successfully practice written, verbal and non-verbal Communication Skills Lesson at a Glance Approximate Activity Materials Preparation class time FOCUS Whiteboard and markers 1. None 15 20 minutes LEARN Using Clear Verbal Communication 1. Print/photocopy the Using Clear Part 1 30 minutes handout Verbal Communication one per Images for Directors handout student Part 2 60 minutes Drawing Space for Creators handout 2. Print/photocopy the Images for Business Letter Block Format handout Directors handout one copy with Part 3 30 minutes Effective Written Communication on the images cut apart Job - Business Letter Scenarios handout 3.

Journalist – writing an news article for a magazine or newspaper Wait staff or server at a restaurant – verbal communication explaining daily specials to a customer Marketing associate – writing a blog about a new product 6. Now that students have an understanding of what communication is and how it …

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