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Level Guides, Position Descriptions and Global Grades ...
Level Guides, Position Descriptions and Global Grades Level Guides, Position Descriptions and Global Grades Introduction This section includes the following: Level Guides set forth the criteria ( , the experience, education, skills, duties/tasks, and supervision given/received) typically used to distinguish between or among the various levels of a job. Position Descriptions include the current benchmark job description used by participants to facilitate job matching. Global Grades are the end result of a systematic approach developed by Watson Wyatt Worldwide.
Level Guides, Position Descriptions and Global Grades Pos. Code Executive (continued) 1494 Top Call Center and Customer Service Executive (B to B only) Global Grade(s): 15-17
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