Transcription of LOGISTICS MANAGEMENT BEST PRACTICES
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LOGISTICS MANAGEMENT BEST PRACTICES
LOGISTICS MANAGEMENT BEST PRACTICESAll for Superior Customer Service2 LOGISTICS MANAGEMENT plays a significant role in the success of any company s operations and has a direct impact on its bottom line. More importantly, LOGISTICS processes play a big part in customer satisfaction, which is more important than low product costs. LOGISTICS professionals should think of themselves as a customer-facing portion of the company and strive every day to add value for their customers. The Council of Supply Chain MANAGEMENT defines LOGISTICS MANAGEMENT as: .. that part of supply chain MANAGEMENT that plans, implements and controls the efficient, effective forward and reverse flow and storage of goods, services and related information between the point of origin and the point of consumption in order to meet customers requirements.
When a VCP is successful, and two companies have a great working relationship, companies will see reduced inventory and safety stock, improved warehouse operating costs, overall reduced inbound costs (with value-added), and enhanced customer service. Fully investing in a VCP may be taxing at first, but, when successful, it is worth the effort.
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