MANAGEMENT 15E - Pearson

Stephen P. RobbinsSan Diego State UniversityMary CoulterMissouri State UniversityWith contributions byAmy RandelSan Diego State 111/18/19 7:48 AMPlease contact with any queries on this 2021, 2018, 2016 by Pearson Education, Inc. or its affiliates, 221 River Street, Hoboken, NJ 07030. All Rights Reserved. Manufactured in the United States of America. This publication is protected by copyright, and permission should be obtained from the publisher prior to any prohibited reproduction, storage in a retrieval system, or transmission in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise. For information regarding permissions, request forms, and the appropriate contacts within the Pearson Education Global Rights and Permissions department, please visit of third-party content appear on the appropriate page within the , ALWAYS LEARNING, and MYLAB are exclusive trademarks owned by Pearson Education, Inc.

Some Final Thoughts and Questions 126 Boxed Features FYI 111, 121, 122, 124 Let’s Get REAL 112, 118 Workplace Confidential: Dealing with Diversity 113 Learning from Failure: Denny’s Answer to Its Diversity Problem 124 Preparing For: Exams/Quizzes 126 Chapter Summary by Learning Objectives 126 Review and Discussion Questions 127

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