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Management - Amy Hissom

Management Introduction to Management Technology BMRT 11009 - Section 300 Kent State University AMY Hissom 10/26/2009 2 TABLE OF CONTENTS Introduction .. 3 Managers and Managing .. 4 What is Management ? .. 4 Essential Managerial Tasks .. 4 Levels and Skills of Managers .. 4 Recent Changes in Management Practices .. 5 Challenges for Management in a Global Environment .. 5 The Evolution of Management Thought .. 6 F. W. Taylor (1890-1940): Scientific Management .. 6 The Gilbreths: Time-and-Motion Study .. 6 Max Weber (1864-1920): The Theory of 7 Henri Fayol (1841-1925): Principles of Management .. 8 The Work of Mary Parker Follett .. 8 The Hawthorne Studies .. 9 Douglas McGregor: Theory X and Theory Y .. 10 The Open-Systems View .. 10 Contingency Theory .. 11 Values, Attitudes, Emotions, and Culture: The Manager as a Person .. 12 Enduring Characteristics: The Big Five Personality Traits .. 12 Values, Attitudes, Moods, and Emotions.

4 MANAGERS AND MANAGING What is Management? "Management is the organizational process that includes strategic planning, setting objectives, managing resources, deploying the human and financial assets needed to achieve objectives,

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