Transcription of Managing for Results
{{id}} {{{paragraph}}}
Example: dental hygienist
Managing for Results
Managing for Results :Developing Program Performance MeasuresAuditor s Office Training SessionDrummond Kahn andGary Blackmer (503) 823-4005 Training overview2 Managing for Results framework Principles of performance management Examples of measures Reporting on measures Lessons learnedWiggle room3 This presentation is based upon extensive research and experience. Nonetheless, we can still learn and will probably discover changes that could produce better Results . BIP #16 is reviewing and refining the effort Your feedback today and in the future is for Results4 What gets measured gets done If you don t know where you re going, any road will get you there Cheshire Cat, Alice s Adventures in Wonderland What is Managing for Results ?
Lessons learned 47 Remember that measurement is an iterative process –you might also need to rethink a goal. W. Edwards Deming urged managers to “try and track” – implementing new measures and then validate their usefulness. Benefit from some typical “lessons learned” on the next slide. . .
Tags:
Information
Domain:
Source:
Link to this page:
Please notify us if you found a problem with this document: