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Managing reputation risk - Deloitte

Managing reputation risk Laura Toni, Deloitte Romania November 28, 2014. Executive summary What is your company's reputation worth? According to a study by the World Economic Forum performed in Here are examples of ways 2012, on average more than 25 in which reputations can be percent of a company's market tarnished value is directly attributable to its reputation . Executives in financial services firms are forced to Leading technology firms are And in a highly connected world resign after their employees blasted by the public and were customers, operations, were caught manipulating media for poor working supply chains, and internal and markets or making reckless conditions at their suppliers'.

Companies are most confident about managing reputation risk drivers for which they have direct control, such as risks related to regulatory compliance, employees and ... Identify stakeholders and data sources for stakeholder information: •consider both internal and external stakeholders – including regulators, employees, and customers

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