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MANUAL

CENTRAL SECRETARIAT MANUAL OF OFFICE PROCEDURE FOURTEENTH EDITION MINISTRY OF PERSONNEL, PUBLIC GRIEVANCES AND PENSIONS DEPARTMENT OF ADMINISTRATVE REFORMS AND PUBLIC GRIEVANCES MAY 2015 (website: ) IMPORTANT WEBSITES Secretariat : Minister s Office : Secretariat : of Administrative Reforms & Public Grievances : of Personnel, Public Grievances & Pensions : of Finance : of Home Affairs : Informatics Centre : Archives of India : TABLE OF CONTENTS Content Para No. Page No. 1. CHAPTER I - INTRODUCTION 1 2. CHAPTER II - DEFINITIONS 2-3 3. CHAPTER- III- STRUCTURE OF THE GOVERNMENT 4 Government 1 4 Allocation/Transaction of Government Business 2 4 Ministry/Department 3 4 Attached Offices 3(i) 4 Subordinate Offices 3(ii) 5 Constitutional Bodies 4 5 Statutory Bodies 5 5 Autonomous Bodies 6 5 Public Sector Undertakings 7 5 Functions at various levels 8 6 4.

(24) „Messenger Book‟ – A record of particulars of despatch of non-postal communications and their receipt by the addressees. (25) „Minute‟ – a note recorded by the President, the Vice-President, the Prime Minister or a Minister. (26) „Night Duty Clerk‟ – A functionary on duty outside office hours who performs

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