Transcription of Mapping a process - Vanguard Scotland
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Mapping a process - Vanguard Scotland
Vanguard Education 1 Lean Tactics process Improvement process IMPROVEMENT Improving processes means thinking, measuring and working end-to-end; starting and finishing with your customers. These tactics provide frameworks and tools for improving process performance. Contents Page process improvement an overview 2 Mapping a process 3 Things to question about your processes 5 A better way to fight fires 7 Improving a fix 10 process improvement by comparing processes 11 When to standardise work 12 Barriers to expect 13 The dangers of process myopia 14 Other titles in the Lean Tactics services 17 Vanguard Education 2 Lean Tactics process Improvement process improvement - an overview process improvement - an overview Measure first Collect useful data - data that will tell you about how and how well the process performs: Capability data -what is the process achieving predictably?
Things to question about your processes . Things to question about your processes. When your team has mapped a process, ask: * ♦ Are simple tasks being …
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