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MARKET CONDUCT EXAMINATION NUMBER 2012C-0029 …

STATE OF MICHIGAN DEPARTMENT OF LICENSING AND REGULATORY AFFAIRS MARKET CONDUCT EXAMINATION NUMBER 2012C-0029 October 29, 2012 TARGETED MARKET CONDUCT EXAMINATION REPORT OF STATE FARM MUTUAL AUTO INSURANCE COMPANY LANSING, MICHIGAN NAIC COMPANY CODE 25178 For the Period January 1, 2009 through December 31, 2011 i TABLE OF CONTENTS I. EXECUTIVE SUMMARY .. 1 II. PURPOSE, SCOPE AND METHODOLOGY .. 2 III. COMPANY OPERATIONS AND PROFILE .. 3 IV. EXAMINATION FINDINGS AND RECOMMENDATIONS .. 3 V. ACKNOWLEDGEMENT .. 10 State Farm Mutual Auto Insurance Company OFIR MARKET CONDUCT EXAMINATION Report October 29, 2012 1 I. EXECUTIVE SUMMARY State Farm Mutual Auto Insurance Company s (the Company) statutory home office is located at One State Farm Plaza, Bloomington, IL 61710. AM Best has given a rating of A++ to the Company. This EXAMINATION was conducted in conformance with the National Association of Insurance Commissioners (NAIC) MARKET Regulation Handbook (2012) (Handbook) and the Michigan Insurance Code, MCL et seq.

State Farm Mutual Auto Insurance Company OFIR Market Conduct Examination Report October 29, 2012 1 I. EXECUTIVE SUMMARY State Farm Mutual Auto Insurance Company’s (the Company) statutory home office is located at

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