Transcription of MEDICAL ASSISTANT COMPETENCY …
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MEDICAL ASSISTANT . COMPETENCY EXAMINATION PROGRAM. 1. MEDICAL ASSISTANT (MA) RECERTIFICATION. TABLE OF CONTENTS. MEDICAL OFFICE MANAGEMENT .. LAW AND ETHICS . 3-5. COMMUNICATION, EQUIPMENT, AND SUPPLIES .. 6-7. FINANCIAL MANAGEMENT .7-10. MEDICAL TERMINOLOGY . 10-12. PHARMACOLOGY .. 12-13. ANATOMY AND PHYSIOLOGY ..14-20. MEDICAL PROCEDURES .. INFECTION CONTROL, EXPOSURE CONTROL AND SAFETY .. 20-23. PATIENT EXAMINATION AND CLINICAL SKILLS 23-25. PHLEBOTOMY AND DIAGNOSTICS .. 25-27. DIAGNOSTIC TEST, LAB PROCEDURES AND ELECTROCARDIOGRAPHY ..27-30. 2. MEDICAL Office Management Law and Ethics 1. Right and wrong conduct is known as ethics. 2. The most common type of MEDICAL tort liability is negligence. 3. A person being sued is called the defendant. 4. The withdrawal of a physician from the care of a patient without reasonable notice of such discharge from the case by the patient is abandonment. 5. An unlawful threat or attempt to do bodily injury to another is assault.
7 . 18. Prior to answering an incoming call, the medical assistant should . smile. 19. When handling incoming mail, the medical assistant should
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