Transcription of Member handbook and other important information ... - Aetna
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Member handbook and other important information ... - Aetna
Quality health plans & benefitsHealthier livingFinancial well-beingIntelligent solutionsMember handbook and other important information about your health benefitsFor the Aetna HMO planAetna health Disclosure and Member health Inc. is licensed by the Texas Department of Insurance to operate as a health Maintenance Organization (HMO) within an approved service X A (7/13) aGetting helpContact usFor more information , including information about participating health care providers, you may call 1-888-982-3862 or write to Aetna , Box 569441, Dallas, TX, Services can help with your questions. To contact Member Services, call the toll-free number on your ID card. You can also send Member Services an e-mail. Just go to your secure Aetna Navigator Member website at Click on Contact Us after you log on. Understand how your plan works or what you will pay Get information about how to file a claim Get a referral Find care outside your area File a complaint or appeal Get copies of your plan documents Connect to behavioral health services (if included in your plan) Find specific health information Learn more about our Quality Management program And more2 Table of ContentsGetting for those who speak another language and for the hearing about specific necessary covered drug and urgent care and c
Quality health plans & benefits Healthier living Financial well-being Intelligent solutions Member handbook and other important information about your health benefits
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