Transcription of MINI GUIDE TO OOT CAUSE ANALYSIS
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Quality Management & Training Limited All rights reserved 2008 1 MINI GUIDE TO root CAUSE ANALYSIS By Geoff Vorley MSc. MCQI Published by Quality Management & Training (Publications) Ltd PO Box 172 Guildford Surrey United Kingdom GU2 7FN W: E: T: 00 44 1483 453511 F: 00 44 1483 453512 Quality Management & Training Limited 2008 Quality Management & Training Limited All rights reserved 2008 2 MINI GUIDE TO root CAUSE ANALYSIS Contents: 1) Introduction .. 3 2) Why complete root CAUSE ANALYSIS ?.. 4 3) QM&T approach to 5 4) Practical GUIDE to carrying out an RCA.. 6 5) RCA Tools & 7 6) Look up table for completing an RCA .. 13 7) Examples RCA s .. 14 8) Hints and Tips .. 14 9) 12 Pitfalls of RCA .. 14 MINI GUIDE TO root CAUSE ANALYSIS Quality Management & Training Limited All rights reserved 2008 3 1) Introduction root CAUSE ANALYSIS (RCA) is a method that is used to address a problem or non-conformance, in order to get to the root CAUSE of the problem.
MINI GUIDE TO ROOT CAUSE ANALYSIS © Quality Management & Training Limited All rights reserved 2008 3 1) Introduction Root Cause Analysis (RCA) is a method that is ...
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