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MINI GUIDE TO OOT CAUSE ANALYSIS

Quality Management & Training Limited All rights reserved 2008 1 MINI GUIDE TO root CAUSE ANALYSIS By Geoff Vorley MSc. MCQI Published by Quality Management & Training (Publications) Ltd PO Box 172 Guildford Surrey United Kingdom GU2 7FN W: E: T: 00 44 1483 453511 F: 00 44 1483 453512 Quality Management & Training Limited 2008 Quality Management & Training Limited All rights reserved 2008 2 MINI GUIDE TO root CAUSE ANALYSIS Contents: 1) Introduction .. 3 2) Why complete root CAUSE ANALYSIS ?.. 4 3) QM&T approach to 5 4) Practical GUIDE to carrying out an RCA.. 6 5) RCA Tools & 7 6) Look up table for completing an RCA.

5 Why's typically refers to the practice of asking, five times, why the failure has occurred in order to get to the root cause/causes of the problem. No special technique is required or form is required, but the results should be captured in the Worksheet (see an example of 5 Why’s in Sect.6). 5 Why’s are best used when tackling a simple ...

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