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National Standards for Disability Services

National Standards for Disability Services DSS Version December 2013 2 National Standards for Disability Services Copyright statement All material is provided under a Creative Commons Attribution-NonCommercial-NoDerivs Australia (CC BY-NC-ND AU) licence. The details of the relevant licence conditions are available on the Creative Commons website (accessible using the links provided), as is the full licence The document must be attributed as the National Standards for Disability Services . 3 4 Contents Introduction .. 6 An overview of the National Standards .. 7 Six National Standards .. 7 Definitions .. 7 The framework for the National Standards .. 8 Promoting person-centred approaches .. 9 The Human rights principles .. 9 The Quality Management principles .. 10 Standard One: .. 11 Rights .. 11 Rights for people.

and processes an organisation has in place to monitor, review, plan, control and ensure quality of services, supports or products. Reflection – the term ‘reflection’ refers to activities that individuals, teams and organisations undertake to learn from …

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