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NDIS Practice Standards and Quality Indicators

NDIS Practice Standards and Quality Indicators November 2021 Version 4 NDIS Quality and Safeguards Commission 1 Contents What are the NDIS Practice Standards ? .. 4 Core Module .. 5 1. Rights and Responsibilities .. 5 Person centred 5 Individual values and beliefs .. 5 Privacy and Dignity .. 5 Independence and informed choice .. 6 Violence, Abuse, Neglect, Exploitation and Discrimination .. 6 2. Provider Governance and Operational Management .. 7 Governance and Operational Management .. 7 Risk Management .. 7 Quality Management .. 8 Information Management .. 9 Feedback and Complaints Management .. 9 Incident Management .. 10 Human Resource Management .. 10 Continuity of Supports .. 11 Emergency and Disaster Management .. 11 3. Provision of Supports .. 12 Access to supports .. 12 Support Planning .. 13 Service Agreements with Participants .. 14 Responsive Support Provision.

Each participant’s autonomy is respected, including their right to intimacy and sexual expression. Each participant has sufficient time to consider and review their options and seek advice if required, at any stage of support provision, including assessment, planning, provision, review and exit.

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