NETWORK GUIDELINES - In-House Realty

NETWORK GUIDELINES701 Griswold Street, Detroit, MI 48226 Last Updated: May 11, 2018 CONTENTSIn-House Realty , LLC Contact Information / 1 Address / Broker Information / Director InformationReferral Fee Checks and Closing Statements ( hud1 )General Information / 2 What We Do / Marketing Other Services to ClientsDefinition of Referrals / Additional Agent Fees / Welcome Letter Customer Service Provided by the Broker /3 Referral Expectations /4 Single Point of Contact / Referral Acceptance / Agent Assignment Agent Requirements Referral Expectations (cont.) /5 Referral Rejection / Banker Suggested AgentUse of Client Central /6 What is Client Central / Logins/PasswordsProfilesUse of Client Central (cont.) / 7QL Connect / Client UpdatesUse of Client Central (cont.) / 8 Delinquent Updates / Technical DifficultiesComplaints and Audits / 9 Client Complaints / Quicken Loans Complaints / IHR Audit RightsPayment of Referral Fees /10 Due Date / Non-Cash Commission / Unique Commission ArrangementsLicensingIHR Privacy Policy /11 Security of Information / Limitations on Collection and Use of InformationLimitations on Access to Information / Limitations on Disclosure of InformationRemoval of Names from Marketing Lists / Applicability to SubcontractorsLast Updated: May 11, 20181 Last Updated: May 11, 2018IN-HOUSE Realty , LLC CONTACT INFORMATIONA ddress701 Griswold StreetDetroit, MI 4

Broker Information / Director Information Referral Fee Checks and Closing Statements (HUD1)

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