Transcription of NHS England » Lean Six Sigma some basic concepts
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NHS England » Lean Six Sigma some basic concepts
Institute for Innovationand ImprovementLean Six Sigma : some basic conceptsIntroductionBy Helen Bevan, Neil Westwood, Richard Crowe, Michael O' English National Health Service (NHS) is the largest healthcare system in theworld. Its annual budget is more than 70 billion and it employs million year, there were 325 million patient consultations with primary care physiciansand nurses. More than 13 million people attended a first specialty appointment inhospital and 14 million people attended the Accident and Emergency department(Chief Executive s report to the NHS, 2005).The NHS is in the middle of a 10 year programme of transformational change.
NHS Institute for Innovation and Improvement Lean Six Sigma: some basic concepts3. Introduction to Six Sigma Six Sigma is a process improvement methodology developed at Motorola in the 1980’s to reduce defects in its processes. Its goal was to achieve a level of
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