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Non-.judgmental communication

24To listen non-judgmentally is a skill in its own right. Professional mental health workers and counsellors are trained in non- judgmental listening, and it takes some time to become familiar and confident with this communicationAll staff working with children and young people need to be aware of this type of approach and increase their skills in this area. Doing so will help your confidence when dealing with crises and assist you in making the correct assessment of each situation. AttitudesThe attitudes involved in non-judgemental listening are acceptance, genuineness and empathy. These are sometimes referred to as the core condition because all are necessary to create a safe, comfortable environment in which the person will talk more : is all about respecting the person s feelings, experiences and values, even though they may be different from yours. Do not judge or criticise them because of your own attitudes or beliefsGenuineness: is about showing the person that you accept them and their values by what you say and do.

Non-judgmental listening is about the listener adopting a set of attitudes and using listening skills (verbal and non verbal) that: Allow the listener to hear and understand exactly what is being said Enable the person to talk freely and comfortably about problems without feeling that …

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