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NONPARTICIPATING PROVIDER MANUAL - Cigna

2022 MEDICARE ADVANTAGE NONPARTICIPATING PROVIDER MANUAL Table Contents Medicare 3 Introduction and Ne w 2022 Plan Offer ings .. 3 Ke y Con ta ct 3 2022 ID Ca rd Examples .. 4 Medicare Advantage - 5 Medicare Advantage PPO .. 5 Medicare Advantage Employer Group HMO .. 5 Medicare Advantage Employer Group PPO .. 5 Medicare Advantage Prescription Dr ug - 6 Medicare Advantage Prescription Dr ug 6 Verify Customer Elig ib ilit y an d Benefits .. 6 Referrals and Pr io r Authorizations .. 7 Referrals vs. Pr io r Aut hori z ati 7 Quick Reference Referral Guide .. 8 Requesting an HMO Ref err al .. 8 Request for Pr io r Authorizations t o No n-Participating Providers .. 9 HMO plans .. 9 PPO pl ans .. 9 Billing .. 10 Claims 10 Electronic Submission.

Call Cigna Medicare Provider Customer Services at 800-2306138. - An automated Interactive Voice Response (IVR) system is available 24 hours a day, 7 days a week, or you can speak with a Provider Customer Service Representative Monday-Friday, 8 am – 5 pm CST. *Customer . data is subject to change.

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