Transcription of OFFICE OF DEVELOPMENTAL PROGRAMS BULLETIN
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OFFICE OF DEVELOPMENTAL PROGRAMS BULLETIN
OFFICE OF DEVELOPMENTAL PROGRAMS BULLETIN ISSUE DATE March 1, 2021 EFFECTIVE DATE July 1, 2021 NUMBER 00-21-02 SUBJECT Incident Management BY Kristin Ahrens, Deputy Secretary for DEVELOPMENTAL PROGRAMS COMMENTS AND QUESTIONS REGARDING THIS BULLETIN SHOULD BE DIRECTED TO: The appropriate toll free number for your provider type Visit the OFFICE of DEVELOPMENTAL PROGRAMS Web site at SCOPE: Individuals and Families Administrative Entities (AE) Agency with Choice Financial Management Services Organizations Base-Funded Service Providers County Intellectual Disability (ID) PROGRAMS Common-Law Employers in the Vendor Fiscal/Employer Agent Model Providers licensed pursuant to 55 Pa. Code Chapters 2380, 2390, 6400 and 6500 Providers of Adult Community Autism Program (ACAP) services Providers of Consolidated, Person/Family Directed Support (P/FDS), Community Living, and Adult Autism Waivers services Providers of Targeted Support Management (TSM) Supports Coordination Organizations (SCO) PURPOSE: The purpose of this BULLETIN is to specify the operating procedures and directions for the incident management process, which is a subset of a larger risk management process, and an essential component of a comprehensive quality management process.
Individuals who report an incident or cooperate with an investigation have rights under the Whistleblower Law (43 P.S. §§ 1421–1428) and the Older Adults Protective Services Act (35 P.S. §§ 10225.101–10225.5102). I. Definitions Administrative Review – The final step of the investigation process that includes reviewing
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