Transcription of Online Nation – 2020 report
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Online Nation 2020 ReportRaising awareness of Online harmsPublished 24 June 2020 Contents Section Overview 1 1. The Online consumer 6 2. The Online industry 50 3. Online games 77 4. Video-sharing platforms 104 5. Online communication services 140 Annex A1. Methodology 166 Online Nation 2020 1 Overview Online Nation is an annual research report , published for the first time in 2019. Using research produced both by Ofcom and others, this report and the accompanying interactive data look at what people in the UK are doing Online , how they are served by Online content providers and platforms, and their experiences of using the internet, alongside business models and industry trends.
As in 2019, this report is an important part of our work to understand communications markets and consumer behaviour. We have a duty to research and promote media literacy, which includes promoting an understanding of what is happening online.
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