Transcription of Open-ended vs. Close-ended Questions in Web Questionnaires
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Open-ended vs. Close-ended Questions in Web Questionnaires
Developments in Applied Statistics Anu ka Ferligoj and Andrej Mrvar (Editors) Metodolo ki zvezki, 19, Ljubljana: FDV, 2003 Open-ended vs. Close-ended Questions in Web Questionnaires Ur a Reja, Katja Lozar Manfreda, Valentina Hlebec, and Vasja Vehovar1 Abstract Two quite different reasons for using Open-ended as opposed to Close-ended Questions can be distinguished. One is to discover the responses that individuals give spontaneously; the other is to avoid the bias that may result from suggesting responses to individuals. However, Open-ended Questions also have disadvantages in comparison to Close-ended , such as the need for extensive coding and larger item non-response. While this issue has already been well researched for traditional survey Questionnaires , not much research has been devoted to it in recently used Web Questionnaires .
Open-ended vs. Close-ended Questions in Web Questionnaires 161 may abandon the questionnaire. In addition, probing is not possible; this may be particularly problematic for questions with multiple response format and for open-
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