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HeadingOpenness and honesty when things go wrong: the professional duty of candour / 1 Openness and honesty when things go wrong: the professional duty of candour Explanatory guidance for social care professionals registered with Social Care Wales2 / Openness and honesty when things go wrong: the professional duty of candourContact detailsContact detailsSocial Care WalesSouth Gate HouseWood StreetCardiffCF10 1 EWTel: 0300 3033 444 Minicom: 029 2078 0680 Email: @SocialCareWales 2017 Social Care WalesISBN: 978-1-911463-39-9 Version 02 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means without the prior written permission of Social Care Wales.
If monitoring identifies repeated mistakes, you must take appropriate action. Your organisation’s duty of candour All social care organisations have a duty to support staff to report and record adverse incidents, to support staff to be open and honest, to contribute to investigations and to develop best practice. If systems are not in
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