Transcription of OPERATIONS MANAGEMENT - Pearson
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OPERATIONS MANAGEMENT - Pearson
THIRTEENTH EDITIONOPERATIONS MANAGEMENTS ustainability and Supply Chain ManagementHEIZERJ A Y RENDERBARRY Jesse H. Jones Professor of Business Administration Texas Lutheran UniversityCharles Harwood Professor of OPERATIONS MANAGEMENT Graduate School of Business Rollins CollegeCHUCK MUNSONP rofessor of OPERATIONS MANAGEMENT Carson College of BusinessWashington State 110/31/18 10:46 PMVice President, Business, Economics, and UK Courseware: Donna BattistaDirector of Portfolio MANAGEMENT : Stephanie WallEditorial Assistant: Linda Siebert AlbelliVice President, Product Marketing: Roxanne McCarleyProduct Marketing Assistant: Marianela SilvestriManager of Field Marketing, Business Publishing: Adam GoldsteinExecutive Field Marketing Manager: Thomas Hayward Marketing Coordinator: Erin RushVice President, Production and Digital Studio, Arts and Business: Etain O DeaDirector, Production and Digital Studio, Business and Economics: Ashley SantoraManaging Producer, Business: Melissa FeimerContent Producer: Yasmita HotaOperations Specialist: Carol MelvilleDesign Lead.
Module D Waiting-Line Models 751 Module E Learning Curves 779 Module FSimulation 795 Module G Applying Analytics to Big Data in Operations Management 813 APPENDIXES Appendix I Normal Curve Areas A2 Appendix II Using Excel OM and POM for Windows A4 Appendix III Solutions to Even-Numbered Problems A8 Brief Table of Contents v
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