Transcription of Organisational Change
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Organisational Change
OrganisationalChangeA REVIEW FOR HEALTH CARE MANAGERS, PROFESSIONALS AND RESEARCHERSM anagingChangein the NHSV alerie Iles and Kim SutherlandManagingChangein the NHSO rganisationalChangeA REVIEW FOR HEALTH CARE MANAGERS, PROFESSIONALS AND RESEARCHERSV alerie Iles and Kim SutherlandContentsPurpose and does the literature come from? kind of evidence does it provide? is meant by Change ? Change in the to access the can we understand complexity, 25interdependence and fragmentation?Weisbord s Six-Box Organisational Model257S Model27 PESTELI29 Five Whys30 Content, Context and Process Model32 Soft Systems Methodology34 Process modelling36 Process flow37 Influence diagram38 Theory of Constraints (TOC) do we need to Change ?
Contents Purpose and Acknowledgements 5 Foreword 7 Introduction 8 1.1 Where does the literature come from? 12 1.2 What kind of evidence does it provide? 13 1.3 What is meant by ‘change’? 14 1.4 Organisational change in the NHS 18 2.1 How to access the models 22 2.2 How can we understand complexity, 25 interdependence and fragmentation?
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