Organizational Stakeholders, CHAPTER 2 …

34 Organizational Stakeholders, Management, and EthicsLearning ObjectivesCHAPTER 2P A R T IThe Organization and Its EnvironmentBusiness and ser vice organizations exist to create valued goods and ser vices that people need or may have either a profit or nonprofit orientation for the creation of these goods or ser who decides which particular goods and ser vices an organization should provide, and how do you dividethe value that an organization creates among different groups of people such as management, employees,customers, shareholders, and other stakeholders? If people primarily behave self-interestedly, what mecha-nisms or procedures govern the way an organization uses its resources, and what is to stop the differentgroups within the organization from tr ying to maximize their own share of the value created, possibly at thedetriment or expense of others?

34 Organizational Stakeholders, Management, and Ethics Learning Objectives CHAPTER 2 PART I The Organization and Its Environment Business and service organizations exist to create valued goods and services that people need or desire.

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