Transcription of Own the Moment Training
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Own the Moment Training
Department of Veterans Affairs, Employee education System and Veterans Experience Office Present Own the Moment Training Program: Release December 16, 2020 Program: Expiration December 15, 2023. Place This is a virtual, enduring program. Purpose Statement The purpose of this online customer experience Training session is to offer a consistent and standardized curriculum online. This virtual Training will provide real and tangible tools that can be used in every interaction to guide employees through the fundamentals of the Veteran/Customer Experience and uphold their responsibility to delivery of an exceptional customer experience.
VA003, is a Continuing Professional Education (CPE) Accredited Provider with the Commission on Dietetic Registration (CDR), from July 1, 2019 to June 30, 2022. Feedback about the quality of this activity may be sent directly to
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