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Patient-Centered Communication: Basic Techniques
January 1, 2017 Volume 95, Number 1 American Family Physician 29 communication skills needed for Patient-Centered care include eliciting the patient s agenda with open-ended ques-tions, especially early on; not interrupting the patient; and engaging in focused active listening. Understanding the patient s perspective of the illness and expressing empathy are key features of Patient-Centered communication . Under-standing the patient s perspective entails exploring the patient s feelings, ideas, concerns, and experience regarding the impact of the illness, as well as what the patient expects from the physician.
Jan 01, 2017 · Communication skills needed for patient-centered care include eliciting the patient’s agenda with open-ended ques- tions, especially early …
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