Transcription of Performance Management and Appraisal
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Performance Management and Appraisal
Performance Management and Appraisal8 Learning Outcomes After studying this chapter you should be able Discuss the difference between Performance Management and Performance Identify the necessary characteristics of accurate Performance Management List and briefly discuss the purposes for Performance Identify and briefly discuss the options for what is evaluated in a Performance Briefly discuss the commonly used Performance measurement methods and Identify and briefly discuss available options for the rater/evaluator Briefly discuss the value and the drawbacks of a 360 evaluation Identify some of the common problems with the Performance Appraisal Identify the major steps we can take to avoid problems with the Appraisal Briefly discuss the differences between evaluative Performance reviews and developmental Performance Define the following terms: Performance Management Performance appraisalMotivationTraitsBehaviorsResult sCritical incidents methodManagement by Objectives (MBO) methodNarrative method or formGraphic rating scale formBehaviorally Anchored Rating Scale (BARS) formRanking method360 evaluationBiasStereotypingElectronic Performance Monitoring (EPM) Performance Management SystemsPerformance Management Versus Performance AppraisalThe Performance Appraisal ProcessAccurate Performance Measures Why Do W
states, performance appraisal is an ongoing process. While a formal evaluation may only take place once or twice a year, people need regular feedback on their performance to know how they are doing. 4 We will briefly discuss coaching in the “Critical Incidents Method”
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