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Performance Management, Rewards and Recognition

Aligning Incentives with Strategic and Operational Goals: White Paper Performance Measurement, Rewards and Recognition : Aligning Incentives with Strategic and Operational Goals Copyright Best Practices, LLC (919) 403-0251 1 Aligning Incentives with Strategic and Operational Goals: White Paper ABOUT BEST PRACTICES, LLC Best Practices, LLC is a recognized leader in the field of best practice Performance improvement. Our suite of customized Research and Consulting services is designed to assist you in improving your company's Performance by analyzing the winning practices of leading corporations and institutions.

only partly based on sales. We measure and reward performance based on 45 percent customer satisfaction, 30 percent relationship deepening (sales) and 25 percent productivity.” According to this financial services executive, the weighted system has been successful in retaining accounts and building sales because the approach

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