Performance Management: The Performance …

Performance management : The Performance Appraisal Linda Olson, Child Support Supervisor (Dakota) Trish Skophammer, Child Support Assistant Director (Ramsey) Linda Bixby, Economic Support Division Manager (Washington) Performance management is the process that allows an organization to improve its effectiveness in the accomplishment of its mission and goals. Plan Develop Monitor Review Reward Performance management System Components: OPlan work and set standards ODevelop the capacity to perform, OMonitor Performance , OReview Performance in a prescribed process, and OReward quality Performance . OCreate clear job descriptions OCommunicate the mission and goals OSet Performance standards OMeasure outcomes OInvolve staff in the process (what, why, how) OUse the standards and measurements in Performance appraisals OBuild in f lexibility; things change Plan OIncrease capacity through training OGive assignments to gain new skills and take on more responsibility OEncourage good

Performance Management System Components: O Plan work and set standards O Develop the capacity to perform, O Monitor performance, O Review performance in a prescribed process, and

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