Transcription of Performance Measurement cover - State Services Commission
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Performance MeasurementAdvice and examples on how to develop effective frameworksDeveloped by the State Services Commission and The TreasuryAcknowledgementSSC and The Treasury wish to thank the many individuals and agencies who have contributed their knowledge and expertise to the development of this document. Thank you also to the Offi ce of the Auditor-General. OAG was consulted in the drafting of this document and acted as peer Services CommissionPO Box 329 WellingtonNew ZealandPh: (04) 495 6600 Fax: (04) 495 6686 The TreasuryPO Box 3726 WellingtonNew ZealandPh: (04) 472 2733 Fax: (04) 473 0982 Published August 2008 ISBN 978-0-478-30345-2 Crown copyright reserved 20081 Performance Measurement August 2008 Table of ContentsExecutive Summary.
PERFORMANCE MEASUREMENT August 2008 5 EXECUTIVE SUMMARY • Defining outcomes, intermediate outcomes and outputs provides guidance on how to define the three levels of the framework well, and what good measures will look like. • Developing measures and indicators covers how to choose your measures, and how to ensure appropriate data is collected in order to chart and report …
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