Transcription of PEZA CITIZEN’S CHARTER
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Rev 09, May 25, 2016 Philippine Economic Zone Authority CITIZEN S CHARTER ISO 9001:2008 Cert. No. AJA 08/13114 PAB Accreditation No. MSA 005 PEZA Table of Contents Vision and Mission 3 Performance Pledge 4 Feedback and Redress Mechanism 5 PEZA Frontline Services 6 PEZA Processing Fees 10 Feedback Form 157 Vision and Mission VISION To be a major player in providing a globally competitive and ecologically sustainable business environment that will generate investments, exports and employment for the Philippines. MISSION To provide a globally competitive and ecologically sustainable business environment to investors through: Effective management of economic zones; Efficient administration of incentives ; Utmost delivery of services; Focused investment promotion; and Proactive developmental activities.
Processing of Application/Request for Certification for VAT Zero Rating/Available Incentives/ Entitlement to 5% GIT 50 2. Processing of Application/Request for Adjustment/Approval of Actual Date of Start of Commercial Operations (SCO) 55 3. Processing of Request for Validation of Entitlement to Income Tax Holiday 58
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