Transcription of PEZA CITIZEN’S CHARTER
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PEZA CITIZEN’S CHARTER
Rev 09, May 25, 2016 Philippine Economic Zone Authority CITIZEN S CHARTER ISO 9001:2008 Cert. No. AJA 08/13114 PAB Accreditation No. MSA 005 PEZA Table of Contents Vision and Mission 3 Performance Pledge 4 Feedback and Redress Mechanism 5 PEZA Frontline Services 6 PEZA Processing Fees 10 Feedback Form 157 Vision and Mission VISION To be a major player in providing a globally competitive and ecologically sustainable business environment that will generate investments, exports and employment for the Philippines. MISSION To provide a globally competitive and ecologically sustainable business environment to investors through: Effective management of economic zones; Efficient administration of incentives; Utmost delivery of services; Focused investment promotion; and Proactive developmental activities. Performance Pledge We, the officers and employees of the Philippine Economic Zone Authority, do hereby commit ourselves to provide a globally competitive environment where the growth of investments, exports and employment are nurtured by: Effectively managing economic zones; Efficiently administering incentives; Providing utmost delivery of services; Undertaking focused investment promotions; a
HRD.1.M.001 Rev 09, May 25, 2016 Philippine Economic Zone Authority CITIZEN’S CHARTER ISO 9001:2008 Cert. No. AJA 08/13114 PAB Accreditation No. MSA – 005
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