Policies and Procedures - MBA Medical

Policies and Procedures MBA Medical Billing Services, Inc Policy and Procedure Guide Page 2 of 45 Table of Contents STANDARDS OF 3 5 ACCESS TO PATIENT 6 7 CLAIM GENERATION 8 WAIVERS, DISCOUNTS AND FINANCIAL 9 STANDARD 11 13 MAIL RETURN 13 BAD DEBT AND 14 IDENTIFYING AND REPORTING CREDIT 15 PATIENT 16 PATIENT ACCESS TO HEALTH 17 PATIENT AMENDMENT TO HEALTH 17 USE AND DISCLOSURE OF PROTECTED HEALTH 18 DE-IDENTIFICATION OF PROTECTED HEALTH 19 MINIMUM NECESSARY 21 HANDLING OF PRIVACY 23 ASSESSING RISK AREAS FOR FRAUD, WASTE AND 25 ROLE AS A 26 ROLE AS A BUSINESS 27 SECOND TIER BUSINESS 28 DEVELOPING PROPOSALS AND SERVICE 29 SERVICES, RESPONSIBILITIES AND 30 INTERRUPTION OF CLIENT 35 PHYSICAL 37 SYSTEM MAINTENANCE & CONTROL 39 CONTINGENCY 40 DISASTER RECOVERY 43 Revised 5/19/06 MBA Medical Billing Services, Inc Policy and Procedure Guide Page 3 of 45 Standards of Conduct Mission, Goals and Ethical Principles MBA Medical Billing strives to maintain the highest ethical standards in the industry of professional Medical billing

MBA Medical Billing Services, Inc Policy and Procedure Guide Page 6 of 45 Access to Patient Information General Policy Access to a patient’s billing record must be treated with utmost respect and

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