ProDeploy Service Description Enterprise - Dell

Service Description Dell ProDeploy Enterprise Suite: ProDeploy for Enterprise Introduction This document outlines the Service Description ( Service Description ) for ProDeploy for Enterprise (the Service . or Services ). This Service is part of Dell's ProDeploy Enterprise Suite ( ProDeploy Suite ) which is available in multiple tiers: Basic Deployment, ProDeploy , and ProDeploy Plus (the Service Tier individually or the Service Tiers . collectively). Enterprise solutions may include but are not limited to hardware platforms such as servers, storage, networking, and converged platforms (the Hardware Platform ) as well as associated Enterprise software and hardware additions, upgrades, or data management ( Supplemental Deployment Services ). Dell is pleased to provide this Service in accordance with this Service Description . Your quote, order form or other mutually-agreed upon form of invoice or order acknowledgment (as applicable, the Order Form ) will include the name of the Service (s) and available Service options that you purchased.

System deployment and configuration is tested by Dell and verified against documented requirements. Configuration detail transfer to Dell technical support Dell will capture all pertinent technical and configuration data from the newly deployed components and preload that information into Dell’s technical support systems.

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  Data, Requirements

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