Transcription of Provider Manual - Aetna
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Provider Manual Resources, policies and procedures at your fingertips S (9/21) Welcome to your Provider Manual Your Provider 5 Creating a diverse, equitable and safe 5 A word about 5 Here to help you .. 5 Changes and updates .. 6 New to the Aetna network? .. 6 Local network 6 Provider data 7 Updating your data helps patients find you .. 7 Medicare and commercial 7 Provider roster requirements .. 7 Helpful 9 Key contacts .. 10 Electronic Eligibility and benefits 12 Patient cost estimator* .. 12 Authorization adds, inquiries and 12 Referral add and 13 Claim Claim disputes and appeals .. 13 Claim status 13 Rules for electronic Electronic payment Online claims Explanation of Benefits (EOB) Electronic remittance advice (ERA).
Aetna Medicare HMO plans with open access .....50 Aetna Medicare preferred provider organization (PPO) plans and Aetna Medicare PPO Prime plans 50 ... **Aetna® Medicare Advantage plans must comply with CMS requirements and time frames when processing appeals
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