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Provider Manual - Holman Group

Provider Manual The Holman Group 9451 Corbin Avenue, Suite 100 Northridge, CA 91324 (800) 321-2843 Fax: (818) 346-3753 Provider Manual Updated 02092017 Page 2 of 51 Table of Contents The Holman Philosophy ..3 Introduction .. 4 The Holman Group 's Departments .. 5 Behavioral Health and EAP Access and Availability Standards .. 8 Client Referrals .. 9 Grievance Mechanism .. 15 Treatment Referrals .. 16 Behavioral Health Treatment .. 17 Billing for BHT Services .. 19 Credentialing Requirements for Behavioral Health Treatment Providers .. 20 Formal Management (Work Performance) Referrals .. 21 Summary of Utilization Management Process, Guidelines and Criteria .. 22 Billing/ Provider Checklist .. 28 Quality Management Program .. 34 Termination of Contractual Agreement.

Page 1 of 55 Rev 07132018 . Provider . Manual . The Holman Group . 9451 CorbinAvenue, Suite 100 . Northridge, CA 91324 (800) 321-2843 . Fax: (818) 346-3753 . www.HolmanGroup.com

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