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Provider Office Guide - Blue KC

blue Cross and blue Shield of Kansas City is an independent licensee of the blue Cross and blue Shield Association. Provider Office Guide A Reference Manual for blue KC Practitioners Away From Home Care blue KC Provider Office Guide Effective: December 2017 Page | 1 Provider Hotline: 816-395-3929 Provider Office Guide The blue KC Provider Office Guide has been developed to provide you and your staff with basic, important information about blue Cross and blue Shield of Kansas City ( blue KC). The Office Guide is intended to assist you in understanding the key policies and procedures applicable to your practice. The Provider Office Guide consists of several stand-alone modules of related information. Away From Home Care (AFHC) blue KC Basics blue KC Networks Descriptions BlueCard Claims, Billing and Remittance Contact | Resource directory Federal Employee Program (FEP) Health Services Medicare for Other blue Plans New Directions Behavioral Health(NDBH) Provider Credentialing andContracting Specialty ServicesThe Provider Office Guide modules are updated as needed and can be found at on the Resources page.

Blue KC’s provider portal gives you 24/7/365 access to: Member information such as the status of a claim, eligibility of a member, benefits or coverage of a member’s plan, remittance advices, explanation of benefits (EOB) and medical policies. A provider directory, which enables members and providers to find addresses

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