Transcription of Provider Quick Reference Guide - Better Health
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Provider Quick Reference Guide - Better Health
Provider Quick Reference GuideHelpful Numbers forAssisting MembersWe know from time to time members seek information about the plan from their providers. Below is contact information to assist you in responding to those ServicesProvider: TMS 1-866-201-9970 Members must arrange for transportation 72 hours prior to their medical Services(also printed on the Member s ID card) 1-800-514-4561 For information and inquiries about enrollment Better Health : 1-855-813-6619, TTY 711 Choice Counseling: 1-877-711-3662 Submitting Claims and Encounters Electronic submission (EDI) AvailityBetter Health Payor ID# 01508 Emdeon Better Health Payor ID# 20488 Provider ServicesPhone NumbersProvider Services1-877-915-0551 U Eligibility and Verification, Prompt 1U Authorizations and Pre-Certifications, Prompt 2U Claims Status, Prompt 3U Other Provider Questions, Prompt 4U Pharmacy Department, Prompt 5U Case Management, Prompt 6 U Inpatient/Discharge Planning, Prompt 7 Fax NumbersUtilization Management - Referrals1-800-283-2117 Pharmacy DepartmentPrior Authorizations1-877-577-9045 Better Health Fraud and Abuse Hotline1-877-253-9251 Paper submission Better Health PO Box 211665 Eagan, MN 55121 Important reminders U > V `i * (National Provider Identification #) U > V `i /> U > V `i i * >Vi v -i Vi *"- 6-06-2014 Prior Authorizations SER
Provider Quick Reference Guide Helpful Numbers for Assisting Members We know from time to time members seek information about the plan from their providers. Below is contact information to
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