Transcription of Public Services Delivery - ISBN: 0821361406
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Public Services Delivery - ISBN: 0821361406
Public SERVICESDELIVERYE dited by ANWAR SHAHPUBLIC SECTORGOVERNANCE AND ACCOUNTABILITY SERIESPUBLICSERVICES Delivery Introduction to the Public Sector Governance and Accountability Series Anwar Shah, Series Editor A well-functioning Public sector that delivers quality Public Services consistent with citizenpreferences and that fosters private market-led growth while managing fiscal resources pru-dently is considered critical to the World Bank s mission of poverty alleviation and theachievement of Millennium Development Goals. This important new series aims to advancethose objectives by disseminating conceptual guidance and lessons from practices and byfacilitating learning from each others experiences on ideas and practices that promoteresponsive(by matching Public Services with citizens preferences),responsible(through effi-ciency and equity in service provision without undue fiscal and social risk), and accountable(to citizens for all actions) Public governance in developing series represents a response to several independent evaluations in recent years thathave argued that development practitioners and policy makers dealing with Public sectorreforms in developing countries and, indeed, anyone with a concern for effective Public gov-ernance could benefit from a synthesis of newer perspectives on Public sector reforms.
the world bank washington, d.c. public services delivery edited by anwar shah public sector governance and accountability series
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