Transcription of Pushing up to a point: Assertiveness and effectiveness in ...
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Author's personal copy Available online at Research in Organizational Behavior 29 (2009) 111 133. Pushing up to a point: Assertiveness and effectiveness in leadership and interpersonal dynamics Daniel Ames *. columbia Business School, columbia university , USA. Available online 3 August 2009. Abstract Past work on interpersonal Assertiveness and organizational effectiveness paints a mixed picture: some research suggests a positive link, other work highlights negative effects. This article reviews recent research and an account that stems from a different perspective, looking at Assertiveness as a factor in leadership shortcomings and failure. This approach suggests that interpersonal Assertiveness is a major factor and has a curvilinear, inverted-U-shaped relationship with leadership effectiveness . I review evidence for this effect as well as social and instrumental outcome mediators.
Author's personal copy Pushing up to a point: Assertiveness and effectiveness in leadership and interpersonal dynamics Daniel Ames* Columbia Business School, Columbia University, USA
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