Transcription of Quality in Outsourcing - HKSQ
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Quality in Outsourcing - HKSQ
Quality in Outsourcing Based on the Quality Progress Article: Quality in Outsourcing - Essentials for Today's Global Marketplace Govind Ramu, , ASQ CQMgr, CQE, CSSBB, CQA, CSQE, CRE, ASQ Fellow, QMS 2000 Principal Auditor IRCA (UK). Past Section Chair Ottawa Valley- ASQ Canada What Is Outsourcing ? Outsourcing involves the transfer of products, services, and business processes to an external service provider. The Outsourcing organization and the Outsourcing partner enter into a service level agreement that defines the contractual conditions for transferred products and or services. Outsourcing and offshoring are used interchangeably. However there are technical differences. Outsourcing involves contracting with an Outsourcing partner, which may or may not involve offshoring.
Quality in Outsourcing Govind Ramu, P.Eng, ASQ CQMgr, CQE, CSSBB, CQA, CSQE, CRE, ASQ Fellow, QMS 2000 Principal Auditor IRCA (UK) Past Section Chair Ottawa Valley- ASQ Canada
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