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Quality management in construction projects

PM World Journal Quality management in construction projects Vol. VII, Issue II February 2018 Eng. Mosab Elbashir Featured Paper 2018 Mosab Elbashir Page 1 of 10 Quality management in construction projects Eng. Mosab Elbashir MSc, PMP, CQE ASQ. Introduction The Quality as a concept has a deep root in the history, anyway the Quality profession greatly evolved after World War II when suddenly people s lives could be destroyed by poor Quality products (1). Edwards Deming one of the famous Quality expert and scholar emphasized that the keys to Quality are in management s hand. According to him 85 percent of the Quality problems are due to the system and only 15 percent are due to the employees.

Quality Improvement Continuous improvement is a key factor to reduce quality cost and a key factor of quality improvement is a corrective action. Quality improvement is achieved by continuously improving the production and business process of an …

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