Transcription of Quality Management Principles & ISO 9001 Standard - ICAO
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Quality Management Principles & ISO 9001 Standard - ICAO
Quality Management & ISO 9001 Standard AIM SINGLE ECAR QMS 14TH MARCH, 2016 (ANTIGUA) Definition of Key Terms Te r m Meaning Quality Conformance to requirements Quality Control (QC) A part of Quality Management focused on fulfilling Quality requirements A corrective tool focused on the Quality of output. Example: Validation/software testing, inspection, peer reviews. Quality Assurance (QA) A part of Quality Management focused on providing confidence that Quality requirements will be fulfilled A managerial tool focused on the process of Quality Example: Verification activities, process checklists, project audits and methodology and standards development.
A set of generic, internationally recognized standards for quality management. ISO . 9001:2008. ... The Balanced Scorecard above provides a comprehensive set of business performance measures • Can be used to benchmark performance based on …
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