Transcription of Quality Management Systems - Businessballs
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Quality Management Systems - Businessballs
Quality Management Systems Introduction An organisation will benefit from establishing an effective Quality Management system (QMS). The cornerstone of a Quality organisation is the concept of the customer and supplier working together for their mutual benefit. For this to become effective, the customer-supplier interfaces must extend into, and outside of, the organisation, beyond the immediate customers and suppliers. A QMS can be defined as: A set of co-ordinated activities to direct and control an organisation in order to continually improve the effectiveness and efficiency of its performance.
to From Excellence Quality Introduction An organisation will benefit from establishing an effective quality management system (QMS). The cornerstone of a quality organisation is the concept of the customer and supplier working together for their
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